Help / Support

Help to the Shopsystem


Order Process

If you have found a product, you can put this obligatory in the shopping cart by clicking the button 'Buy'.   You can allways have a non-binding look on the contents in the basket by clicking the button "basket". The products can be removed at any time from the shopping card by clicking the "Delete" Button. If you want to purchase the items in your cart, click the button "Change / Checkout". Please then enter your data. The Prescribing information are marked with a "*".  Afterwards please check your inputs. Please choose on the next page tje dispatch and the form of payement. You will then receive a summary of your order. On this page you can check your entries and correct if necessary with the Button "chance Data". By clicking the button 'Send' you close the order process.The process can be canceled at any time by closing the browser window.


Use of cookies

To extend the functionality of our website and to make the use more comfortable fpr your, we use "cookies". With the help of these "cookies", data can be stored on your computer when you access our website. You have the option of storing cookies on your computer by selecting the appropriate settings on your browser to prevent. This could, however, limited the functionality of our offer.

Order transmission

The order was sent via email. At the same time you receive an order confirmation via email that contains the contents of the order.The orders are forwarded to us as quickly as possible.In a possible delivery delay we will contact you right away.


Enter your search term in the box provided (centered below the worldwide spirits red logo) and press the "Enter" key. Multiple keywords with AND logic must be separated by a space.


All prices are in Euros and subject to change. Errors and omissions excepted. Includes 19% and 7% VAT and a few items without VAT according to § 25a.


Payment & Billing

We offer according to the following credit payment: invoice, debit, credit card American Express, bank transfer, Credit card, Paypal and COD.

delivery time

We try, of course, to deliver as soon as possible .Delivery within one to three days in Germany, within the EU in two to seven days and outside the EU within seven to fourteen days is our motto, but it can also happen that in exeptional cases an item is not in stock. In this case we will notify you immediately and offer you  a new date.